Spark EPoS

SPARK is a Newcastle tech firm specialising in autonomous robots and Electronic Point of Sale (EPoS) systems. Founded in 2019, SPARK started by developing an integrated cloud-based software platform combining EPoS, customer relationship management (CRM), stock control and reservation management solutions for the leisure and hospitality sector. In 2021, as the Covid pandemic was impacting the hospitality industry, SPARK decided to diversify, expanding into robotics to address staff shortages and improve service efficiencies. SPARK now develops 15 unique service robots – from ‘ButlerBot’, a hotel service bot that Maldron Hotel Newcastle introduced to guests last year, to ‘BellaBot’, the cat-like robot waiter popular in restaurants like Bella Italian, and L50, the AI-Powered Scrubbing Robot which significantly reduced floor cleaning time for airports, shopping malls and many other large venues. In 2024, SPARK teamed up with NGI as the Destination Partner! Spark EPoS’re excited to provide NGI members exclusive offers and hope Spark EPoS's IoT solutions can optimise visitors' businesses.